Shipping Policy for WinPariz

Effective Date: January 3, 2025

At WinPariz, we are committed to providing a seamless shopping experience by ensuring that your orders are shipped quickly and securely. Below, you will find important details about our shipping practices, costs, and procedures. Please take a moment to read through this policy before placing your order.

1. Shipping Locations

      • Domestic Shipping (USA):
        We ship to all 50 states within the United States, including Hawaii and Alaska.

        • Shipping is available to both residential and commercial addresses.

      • International Shipping:
        We offer international shipping to select countries. International shipping rates and delivery times will be calculated during checkout, based on your shipping address.

Please note:

      • Customs Fees: For international orders, you may be responsible for any applicable customs fees, taxes, or import duties that may be levied by your country. These charges are not included in the shipping cost and will be collected by your local customs office.
      • Some products may not be eligible for international shipping due to size, weight, or regulatory restrictions.

2. Shipping Methods and Delivery Times

We offer various shipping methods to meet your needs. All shipping times are estimates and are subject to change due to carrier delays or unforeseen circumstances.

      • Standard Shipping: 5-7 business days (Domestic)
      • Expedited Shipping: 2-4 business days (Domestic)
      • Express Shipping: 1-2 business days (Domestic)
      • International Shipping: Delivery times vary depending on the destination country, typically 7-21 business days.

Please note:

      • All shipping times are estimated from the date the order is processed and may vary based on factors like the destination, weather conditions, and the time of year (holidays, etc.).
      • We do not process or ship orders on weekends or holidays.

3. Shipping Costs

Shipping charges are calculated based on the weight, size, and destination of your order. The final shipping cost will be displayed at checkout before you confirm your order.

      • Free Shipping:
        We occasionally offer free standard shipping promotions for qualifying orders. Look out for notifications or promotional banners during checkout for details.

      • Shipping Charges:

        • Domestic Orders: Shipping fees are calculated based on the shipping method selected and your delivery address.
        • International Orders: Shipping fees are calculated based on the size, weight, and destination of the package.

4. Order Processing

      • Order Processing Time:
        We strive to process all orders within 1-3 business days after they are placed. However, during peak seasons or promotional periods, processing times may take longer. You will receive an email with tracking information once your order has been shipped.

      • Order Tracking:
        Once your order has shipped, you will receive an email with a tracking number that you can use to monitor your package’s progress. You can track your order through the carrier’s website directly.

5. Shipping Restrictions

      • PO Boxes & APO/FPO:
        We can ship to PO Boxes, APO, and FPO addresses, but please note that certain shipping methods may not be available for these locations.

      • Restricted Items:
        Certain items, such as hazardous materials, oversized products, or restricted goods, may be subject to special shipping restrictions. If your order includes restricted items, we will notify you and suggest alternative solutions.

6. Shipping Delays

      • Carrier Delays:
        While we make every effort to ensure timely delivery, there are instances where shipping carriers may experience delays due to reasons beyond our control, such as weather conditions, holidays, or other unforeseen circumstances. WinPariz is not responsible for shipping delays caused by the carrier.

      • Lost or Damaged Packages:
        If your package is lost or damaged during transit, please contact us immediately. We will work with the carrier to resolve the issue. In most cases, we will either offer a replacement or process a refund, depending on the situation. We may request photos of the damage to assist in the claims process.

7. Shipping Address

      • Accuracy:
        Please make sure your shipping address is correct and complete when placing your order. Incorrect or incomplete addresses may result in delays or additional fees.

      • Address Modifications:
        Once your order has been processed and shipped, we are unable to make changes to the shipping address. If you notice an error with your address, please contact us immediately, and we will do our best to assist you before the order ships.

8. Return Shipping

      • Return Process:
        If you wish to return an item, please refer to our Refund and Returns Policy. Unless the return is due to an error on our part, you are responsible for the return shipping fees.

      • Return Shipping Costs:
        Customers are responsible for paying the return shipping fees unless the item is defective or incorrect. If an item is returned due to our error, we will provide a prepaid return shipping label.

9. Customer Support

If you have any questions or concerns about your shipping, or if you need assistance with tracking or delivery issues, please feel free to contact us. Our customer service team is here to help.

      • Email: info@winpariz.com
      • Phone: (919) 732-3446
      • Mailing Address:
        1918 NC 86 N, Hillsborough, North Carolina

10. Changes to the Shipping Policy

We reserve the right to modify or update this shipping policy at any time. All changes will be reflected on this page with an updated Effective Date. Please review this policy periodically to stay informed of any updates.

Thank you for choosing WinPariz! We appreciate your business and are committed to providing you with fast and reliable shipping. If you have any questions, don’t hesitate to reach out to us.

Effective Date: January 3, 2025