Refund and Returns Policy for Winpariz.com – Premium Fashion Essentials

Effective Date: December 25, 2025

Expiration Date: December 25, 2026

At Winpariz, your satisfaction is our priority. We are committed to delivering high-quality, stylish clothing, and we want you to shop with confidence. If you’re not fully satisfied with your purchase, please review our return and refund guidelines below.

1. Return and Exchange Eligibility

You may request a return or exchange within 15 days of receiving your order, provided that:

  • Items are unused, unworn, and in their original condition

  • All tags, labels, and packaging must be intact and unremoved

  • Exchanges are allowed for items of equal or lesser value, subject to availability

2. Non-Returnable Items

For hygiene and quality assurance reasons, the following items are not eligible for return:

  • Worn, washed, or altered clothing

  • Items purchased on sale, clearance, or marked as final sale

  • Customized or personalized items

  • Items without original packaging, tags, or proof of purchase

3. How to Return or Exchange

To initiate a return or exchange:

  • Contact us at support@winpariz.com or call 012 345 6789 to request return authorization

  • Customers are responsible for return shipping unless the item received was damaged or incorrect

  • Securely repackage the item and include the invoice or order confirmation

4. Refund Process

After we receive and inspect your returned item:

  • If approved, your refund will be issued to the original payment method within 5–7 business days

  • Shipping charges are non-refundable, except in cases of defective or wrong items

5. Faulty or Damaged Items

If your order arrives damaged, defective, or incomplete:

  • Contact us immediately at support@winpariz.com

  • Include clear photos of the product and its packaging

  • We will offer a replacement, exchange, or full refund depending on the issue

6. Late or Missing Refunds

If you haven’t received your refund:

  • Double-check your bank or credit card account

  • Contact your payment provider, as processing times may vary

  • Still unsure? Email us at support@winpariz.com

7. Policy Updates

Winpariz may update this Refund and Returns Policy from time to time. Any changes will be posted here with an updated effective date. We recommend reviewing this policy periodically.

8. Contact Us

If you have any questions about returns, refunds, or exchanges, feel free to reach out:

📧 Email: support@winpariz.com
📞 Phone: 012 345 6789
📍 Address: 88 Fashion Avenue, Ward C, District D, Vietnam